Action Fraud

If you think you’ve fallen for a scam, report it to Action Fraud on 0300 123 2040.

Alternatively, you can do this online via

If there is a possibility that your bank account security has been compromised contact your bank immediately.

National Cyber Security Centre

For online fraud, more reporting options are available from the National Cyber Security Centre at Individuals & families – NCSC.GOV.UK.

You can report suspicious emails by forwarding the original message to
An automated system will scan the email and if malicious links are found, the associated website will be taken down.

Trading Standards

For rogue traders, including doorstep crime, you can report to Trading Standards through Citizens Advice Consumer Service on 0808 223 1133 or online at

This method of reporting is the most efficient way of recording complaints on a central database, a key tool in allowing Trading Standards to gather intelligence on the level of complaints about businesses.  All cases relating to Sutton are notified or referred to local Trading Standards Officers who then triage the incoming complaints and action accordingly.


For phone and text-based scams look at Nuisance calls and messages – Ofcom.

You can report suspicious texts by forwarding the original message to 7726, which spells SPAM on your keypad.

Online sellers

If the fraud is perpetrated using an online retail platform then report it using the tools provided through the website or app.

For example, eBay provide advice at eBay UK – eBay Safety Centre: Need some help? and amazon provide an email address ( for forwarding suspicious emails purporting to be from them.