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Rogue Traders
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Beat the Rogue Traders and Scammers
Scammers can come in a variety of guises, e.g. bogus callers, cowboy builders, cold call conmen, rogue traders and email swindlers.
There's a scam out there for everyone. If you let down your guard and think that you won't be fooled, then you too could become a victim.
Scammers are becoming more sophisticated and aim to con us all. Deceptive premium rate competition scams, bogus sweepstakes and lotteries, get-rich quick schemes and fake health cures are some of the favoured means of separating the unwary from their money. And the number of scams just keeps on growing.
You should report scams and suspected scams to the Citizens Advice consumer service, who in April 2012 took over the responsibilities of Consumer Direct.
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Consumer Helpline
08454 04 05 06
www.adviceguide.org.uk
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For free, independent, confidential and impartial advice on consumer issues.
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No matter how small the scam. It is important that scammers are stopped.
If you suspect it - Report it!
A team of trained advisers is available to provide clear, practical, impartial and free advice to help consumers sort out problems and disagreements with suppliers of goods and services. If appropriate, they may forward details of a complaint to an agency that is authorised to take direct action, such as Trading Standards.
To receive consumer advice or to report a scam or suspected scam
Tel: 08454 04 05 06
or visit: www.adviceguide.org.uk
PhonepayPlus
PhonepayPlus regulates premium rate (or phone-paid) services in the UK. It has the power to fine companies and stop them offering premium rate numbers.
They will help you if you've experienced problems in a number of specific areas. For example, if you have a problem about:
· the promotion or advertising of a service – e.g. the cost of the call wasn't stated, or misleading claims were made in the promotion
· the way the service was operated - e.g. a prize was promised but wasn't delivered, or a paid service wasn't stopped when it should have been
· the actual content of a service – e.g. you came across offensive content or the service was unnecessarily long - and therefore expensive
To contact them to make a formal complaint or to get advice:
Online: www.phonepayplus.org.uk
Tel: 0800 500 212 (open 0900-1700 Monday to Friday)
Text to: 020 7407 3430
Write to: PhonepayPlus, Freepost, WC5468, London SE1 2BR
Action Fraud
Action Fraud provides a central point of contact for information about fraud.
The service is run by the National Fraud Authority – the government agency that helps to co-ordinate the fight against fraud in the UK. Report:
Online: Https://www.actionfraud.police.uk
Tel: 0300 123 2040
Forward scam email's to: email@actionfraud.org.uk
Additional Scam Advice can be found here
Here is a useful fraud prevention library with additional information
Here’s the link - http://ctech.link/avoid-scams
There is an overview of the common scams with links to detailed guides on each type of fraud, it could help prevent people from falling victim to these increasingly clever schemes.
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